Cookie Policy
Last Updated: February 2025
This document explains how excelmaxonix.com uses tracking technologies to improve your browsing experience and provide better service. We believe you should understand what data we collect and why we collect it.
Our approach balances functionality with transparency. We only use tracking that helps us serve you better.
What Are Tracking Technologies
When you visit our site, small text files get stored on your device. These files remember your preferences and help our website function properly. Think of them as digital bookmarks that recognize you when you return.
Most websites use similar technology. Without these tools, you'd need to re-enter information every time you visited a new page. They make browsing smoother and more personalized.
Types of Tracking We Use
1 Essential Operations
These keep the website working. They remember your language preference, maintain your session when you navigate between pages, and ensure security features function properly. We can't turn these off because the site wouldn't work without them.
2 Functional Enhancements
These remember choices you make to give you better features. For instance, if you've filled out a contact form before, these help pre-populate certain fields. They're about making your experience more convenient, not tracking your behavior across the web.
3 Performance Insights
We collect anonymous data about how people use our site. Which pages get visited most? Where do people spend time? This helps us understand what content is useful and what needs improvement. The data doesn't identify you personally.
4 Communication Tools
If you arrive at our site through an advertisement or email campaign, we track that journey to understand which outreach efforts work. This helps us invest our marketing budget wisely and reach the right people with relevant content.
How These Technologies Help You
Here's what tracking does for your experience on excelmaxonix.com:
- Keeps you logged into areas that require authentication throughout your session
- Remembers your contact details so you don't need to re-enter them
- Shows you content relevant to your interests and location in Thailand
- Helps us fix bugs by showing where visitors encounter problems
- Allows us to test different layouts and features to see what works better
- Protects against fraudulent activity and security threats
We're not interested in building a profile of your personal life. The data helps us run a better business website that serves professional clients in Thailand's market.
We don't sell your browsing data to third parties. We don't use it for purposes unrelated to improving our services. And we don't keep it longer than necessary.
Managing Your Preferences
You control what tracking technologies stay active. Most browsers let you block or delete them entirely, though doing so might limit some features on our site.
Browser Configuration Options
- Chrome: Settings → Privacy and Security → Cookies and other site data
- Firefox: Options → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions → Manage and delete cookies
- Opera: Settings → Privacy & Security → Clear browsing data
If you block essential operational tracking, you might not be able to access certain areas of the site. Other types can be disabled without affecting core functionality.
Third-Party Services
We use a few external tools to help run our website effectively. These services might place their own tracking files when you visit. For example, we use analytics platforms to understand visitor patterns and communication tools to manage client inquiries.
Each third-party service operates under its own privacy policy. We choose partners carefully, but we recommend reviewing their policies directly if you want complete information about their data practices.
Data Retention Periods
Different tracking technologies stay active for different lengths of time. Some expire when you close your browser. Others might persist for several months to remember your preferences between visits.
- Session-based tracking expires when you close your browser
- Preference tracking typically lasts 6-12 months
- Analytics data is anonymized and retained for up to 24 months
- Security-related tracking remains active for 30 days
We regularly review and clear old data that no longer serves a purpose. There's no benefit to us in hoarding information indefinitely.
Our tracking practices focus on business operations, not surveillance. We collect what helps us provide better content management services to clients in Thailand and nothing more.
Updates to This Policy
As our website evolves, we might adjust what tracking technologies we use. When we make significant changes, we'll update the date at the top of this page. We recommend checking back occasionally if these details matter to you.
If we implement new tracking that significantly changes how we collect data, we'll provide clearer notice on the homepage.
Your Rights and Choices
Beyond browser controls, you have options about how we use tracking data. You can request information about what data we've collected related to your visits. You can ask us to delete certain information. And you can object to specific types of tracking.
These rights exist regardless of whether you're a current client or just browsing our site. We treat all visitors' data with the same level of care and respect.
Questions About Our Tracking Practices?
If something in this policy isn't clear, or if you want to exercise your data rights, reach out to our team. We're based in Hat Yai and respond to all inquiries about privacy and data handling.
help@excelmaxonix.com