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ExcelMaxonix

Support Line +66 2 906 9530

Service Disclaimer

Last Updated: February 2025

The information and services provided by excelmaxonix through our website and related channels are subject to the terms outlined below. We encourage you to read this disclaimer carefully before engaging with our services. By using our website or services, you acknowledge and accept these terms.

Professional Services Information

The content creation and website management services we provide are based on industry best practices and our professional experience working with businesses in Thailand and beyond. However, every business situation is different.

We can't promise specific outcomes or results from our work. What works brilliantly for one company might need adjustment for another. Market conditions change, audience behaviors shift, and external factors beyond anyone's control can affect results.

Our role is to apply professional expertise and deliver quality work — but we can't control how your audience responds or how market conditions evolve.

Content Accuracy and Updates

We work hard to keep information on our website current and accurate. But things change quickly in digital services, and occasionally details may become outdated between updates.

Information about industry trends, best practices, or technical capabilities reflects our understanding at the time of publication. We update content regularly, though we can't guarantee every page reflects the absolute latest developments at all times.

If you notice something that seems off or outdated, we'd genuinely appreciate you letting us know so we can review and update it.

Service Scope and Limitations

Our services focus on website content creation and management. This means we're experts in our specific area — but we're not legal advisors, financial consultants, or technical infrastructure specialists.

  • We create and manage website content using established platforms and tools
  • We don't provide legal advice about contracts, compliance, or regulatory matters
  • We don't offer financial planning or investment advice for your business
  • Complex technical infrastructure issues may require specialized technical support beyond our scope
  • Industry-specific regulations in certain sectors may require additional expert consultation

When your needs extend beyond our expertise, we'll tell you honestly and can often recommend appropriate specialists.

Third-Party Resources and Links

Our website occasionally references or links to external resources that we find helpful or relevant. These might include industry tools, research sources, or complementary services.

We include these references in good faith based on our professional judgment. But we don't control those external sites or services, and we can't be responsible for their content, availability, or practices.

If you decide to use any third-party service or resource we've mentioned, that's a separate decision you're making independently. Do your own research and due diligence before committing to anything.

Client Responsibilities

Good results come from collaboration. When we work together, certain things need to come from your side for the project to succeed.

You'll need to provide accurate information about your business, timely feedback on our work, and access to necessary materials or systems. If there are delays or miscommunications on essential inputs, that naturally affects what we can deliver and when.

You're also responsible for reviewing our work and letting us know if something doesn't match your expectations. We can't fix what we don't know about. The sooner you raise concerns, the sooner we can address them.

Technical and Platform Considerations

We work with various content management systems and web platforms. Each has its strengths and occasional quirks.

Sometimes technical issues happen — servers go down, platforms release updates that cause temporary glitches, or compatibility issues pop up unexpectedly. We respond to these situations professionally and work to resolve them quickly, but we can't prevent every technical hiccup.

Platform capabilities also evolve. Features available when we start a project might change. New possibilities might emerge. We adapt our approach as needed, but some adjustments may be required along the way.

Limitation of Liability

We're committed to delivering professional work, but like any service provider, we need reasonable limits on liability.

Our liability for any claims related to our services is limited to the amount you've actually paid us for the specific service in question. We're not liable for indirect consequences, lost opportunities, or business impacts beyond our direct service delivery.

This isn't about avoiding responsibility for our work — we stand behind what we do. It's about maintaining reasonable business boundaries that let us continue serving clients effectively.

Changes to Services and Terms

Our services evolve as the industry changes and as we learn better ways to help our clients. We occasionally update our service offerings, processes, or terms.

When we make significant changes, we'll update this disclaimer and note the revision date at the top. For ongoing clients, we'll communicate changes that affect current projects directly.

We recommend checking back here periodically if you're curious about any updates to how we work or what we offer.

Questions About This Disclaimer?

If something here is unclear or you'd like to discuss how these terms apply to your specific situation, just reach out. We're happy to have a straightforward conversation about it. Email: help@excelmaxonix.com Phone: +66 2 906 9530 Address: Juti Uthit 1 Rd, Hat Yai, Hat Yai District, Songkhla 90110, Thailand